The partnership between Prima and our client provide the highest quality of customer satisfaction and maintain the best value.  Our goal is to exceed customer expectations by offering you value-add solutions.  We make it a team effort to focus on improving profitability and reducing cost for our customers.

When it comes to service and support, you can expect the best from Prima. From award-winning online tools to mission-critical services, we offer a coverage plan that suits your unique needs. Save big when you upgrade your level of service at time of product purchase.

Our service technicians are fully certified.  We remain educated and continue to take new classes to be knowledgeable on state-of-the-art technologies.  

Four levels of coverage that provide technical support, on-site service and much more. Each support contract covers the system hardware and operating system and includes OS updates.

Support services are available on products for five years after the Last Ship Date (LSD) of that product. Find support availability for your specific hardware or software product here.

Prima teams with Sun Client Solutions and other respected solutions vendors in order to efficiently support the critical components of your enterprise IT solution throughout the life cycle of the project - design, implementation, and day-to-day management.